Administrative Assistant - HLC (DH9403)
3.
3 Full-time 5 hours ago Full Job Description Navajo Preference Employment Act :
In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act.
Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.
Overview:
POSITION SUMMARY The Administrative Assistant is responsible for professional administrative support in the Diabetes Education and Clinical Nutrition department.
The incumbent performs a variety of administrative duties, while ensuring excellent customer service and patient and staff satisfaction.
Duties include management of clinic office responsibilities; purchasing and budget tracking functions; creating written communications; ordering and maintaining department supplies, patient incentives, and education materials; and the preparation and distribution of marketing materials.
This is a grant-funded position.
Qualifications:
NECESSARY
Qualifications Education:
Must have a high school diploma or GED
Experience:
Must have one (1) year working in a health care office environment with demonstrated ability to manage and prioritize multiple assignments, completing tasks and demands while meeting deadlines, including experience with Microsoft Office programs.
Licensure/Certifications:
Must have and maintain an unrestricted current valid state driver's license Must have and maintain a Basic Life Support (BLS) certification from the American Heart Association (AHA), or obtain within six (6) months of hire Other Skills and Abilities:
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
All employment references must address and indicate success in each one of the following areas:
Positive working relationships with others Possession of high ethical standards and no history of complaints Reliable and dependable; reports to work as scheduled without excessive absences Ability to prioritize daily, weekly, and monthly work responsibilities effectively Knowledge of principles and practices of basic office management High level organizational skills and attention to detail Superior Customer Service skills Exceptional verbal and written communication skills Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical:
Must be able to frequently sit, stand, walk, frequently drive and bend as well as occasionally climb, kneel, crouch, twist, maintain balance, and reach.
Sensory requirements for position are prolonged ability of near and color vision and hearing normal speech.
Must frequently have ability for far vison, depth perception, and telephone use.
Occasionally will require ability of seeing fine details and hearing overhead pages.
Must be able to occasionally lift, push and pull up to 100 lbs.
Must be able to continuously perform simple grasping, firm grasping, firm manipulation and use keyboard with both hands.
Mental:
Must be able to prioritize and use good judgment.
Must be able to coordinate a variety of issues with intermittent interruptions.
Must be able to continually concentrate, frequently cope with high levels of stress, make decisions under high pressure, manage altercations, handle multiple priorities in stressful situation, demonstrate high degree of patience, and work in areas that are close and crowded.
May occasionally cope with anger, fear, hostility of others in a calm way, handle a high degree of flexibility, work alone, and adapt to shift work.
Environmental:
While in the position you may frequently be exposed to dust, fumes, gases, and loud noises, and occasional exposure to infectious disease, chemical agents and unprotected heights.
Responsibilities:
Essential Functions:
Provides administrative support to the Diabetes Education and Clinical Nutrition department by coordinating day to day departmental activities and operations.
Demonstrates a pleasant, professional demeanor and image while greeting and addressing employees and visitors.
Provides assistance to employees and visitors by answering questions in a knowledgeable manner and providing appropriate forms to meet the objective(s) of the inquiry.
Answers multi-line phone calls and handles appropriately; document's calls and visits; records and delivers messages to appropriate personnel.
Creates and edits written communications, including meeting agendas and minutes, marketing materials, letters, memos, proposals, and other documents as directed by the supervisor.
Prepares and coordinates mail, faxes, and express packages.
Maintains scheduling of HLC classroom.
Ensures that the classroom and other spaces are well-maintained for patient care needs.
Ensures that supplies, patient education, incentives, reference materials and resources, and care documentation materials are organized and consistently available to providers.
Prepares appointment and approved education materials as directed.
Monitors and tracks materials and supplies:
obtaining quotes, preparing requisitions, routing requisitions, tracking requisitions, receiving orders, and payment/reimbursement.
Directs purchase requests through appropriate GL code and sub-account per current grant and hospital budgets and activities.
Coordinates and routes purchase requests and tracks status throughout the procurement process.
Works closely with vendors, accounts payable, and purchasing staff on resolving issues.
Assists in set up and clean up for community, group and individual patient care.
Completes travel and training logistics from request to payment/reimbursement.
Schedules and organizes meetings, conferences, and activities.
Updates and maintains financial records and commitment register using past and present data; prepare reports that reflect monthly spending and current balances for the department.
Provides monthly budget status reports for supervisor.
Maintains diabetes education instructor files, including staff licenses/certifications, resumes, competencies, and training records.
Assists Referrals Coordinator in scheduling, checking in and out, and coordinating patient appointments on a daily basis.
Prepares and distributes marketing media that promote Diabetes Education and Clinical Nutrition services.
Participates in team huddles and department meetings to manage and plan effective patient care services Participates in HLC outreach programs.
Assists Community Connectors by providing distribution of food, water and other necessary essentials to community members who are in isolation or quarantine.
Assists Contact Tracing team by performing contact tracing activities for patients testing positive for Covid-19, and conducting negative results calls.
Assists Screener/Greeter at various entry points to ensure appropriate screening for all patients and visitors entering the TCRHCC Campus.
Ensure Proper PPE is always used while on duty.
Face surgical mask is to be worn in all hospital areas.
Proper handwashing is required.
If water is not available use hand sanitizer.
Social distancing will be practiced by department.
Proper PPE is used inside assigned Clinics or Unit.
NIOSH-approved N95 mask filtering face piece respirator or higher, is available, this included eye or face masks shield, gloves, and isolation gown.
Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly.
Complete provided training.
Performs other duties as assigned.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Full-time 5 hours ago Full Job Description Navajo Preference Employment Act :
In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act.
Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.
Overview:
POSITION SUMMARY The Administrative Assistant is responsible for professional administrative support in the Diabetes Education and Clinical Nutrition department.
The incumbent performs a variety of administrative duties, while ensuring excellent customer service and patient and staff satisfaction.
Duties include management of clinic office responsibilities; purchasing and budget tracking functions; creating written communications; ordering and maintaining department supplies, patient incentives, and education materials; and the preparation and distribution of marketing materials.
This is a grant-funded position.
Qualifications:
NECESSARY
Qualifications Education:
Must have a high school diploma or GED
Experience:
Must have one (1) year working in a health care office environment with demonstrated ability to manage and prioritize multiple assignments, completing tasks and demands while meeting deadlines, including experience with Microsoft Office programs.
Licensure/Certifications:
Must have and maintain an unrestricted current valid state driver's license Must have and maintain a Basic Life Support (BLS) certification from the American Heart Association (AHA), or obtain within six (6) months of hire Other Skills and Abilities:
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
All employment references must address and indicate success in each one of the following areas:
Positive working relationships with others Possession of high ethical standards and no history of complaints Reliable and dependable; reports to work as scheduled without excessive absences Ability to prioritize daily, weekly, and monthly work responsibilities effectively Knowledge of principles and practices of basic office management High level organizational skills and attention to detail Superior Customer Service skills Exceptional verbal and written communication skills Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical:
Must be able to frequently sit, stand, walk, frequently drive and bend as well as occasionally climb, kneel, crouch, twist, maintain balance, and reach.
Sensory requirements for position are prolonged ability of near and color vision and hearing normal speech.
Must frequently have ability for far vison, depth perception, and telephone use.
Occasionally will require ability of seeing fine details and hearing overhead pages.
Must be able to occasionally lift, push and pull up to 100 lbs.
Must be able to continuously perform simple grasping, firm grasping, firm manipulation and use keyboard with both hands.
Mental:
Must be able to prioritize and use good judgment.
Must be able to coordinate a variety of issues with intermittent interruptions.
Must be able to continually concentrate, frequently cope with high levels of stress, make decisions under high pressure, manage altercations, handle multiple priorities in stressful situation, demonstrate high degree of patience, and work in areas that are close and crowded.
May occasionally cope with anger, fear, hostility of others in a calm way, handle a high degree of flexibility, work alone, and adapt to shift work.
Environmental:
While in the position you may frequently be exposed to dust, fumes, gases, and loud noises, and occasional exposure to infectious disease, chemical agents and unprotected heights.
Responsibilities:
Essential Functions:
Provides administrative support to the Diabetes Education and Clinical Nutrition department by coordinating day to day departmental activities and operations.
Demonstrates a pleasant, professional demeanor and image while greeting and addressing employees and visitors.
Provides assistance to employees and visitors by answering questions in a knowledgeable manner and providing appropriate forms to meet the objective(s) of the inquiry.
Answers multi-line phone calls and handles appropriately; document's calls and visits; records and delivers messages to appropriate personnel.
Creates and edits written communications, including meeting agendas and minutes, marketing materials, letters, memos, proposals, and other documents as directed by the supervisor.
Prepares and coordinates mail, faxes, and express packages.
Maintains scheduling of HLC classroom.
Ensures that the classroom and other spaces are well-maintained for patient care needs.
Ensures that supplies, patient education, incentives, reference materials and resources, and care documentation materials are organized and consistently available to providers.
Prepares appointment and approved education materials as directed.
Monitors and tracks materials and supplies:
obtaining quotes, preparing requisitions, routing requisitions, tracking requisitions, receiving orders, and payment/reimbursement.
Directs purchase requests through appropriate GL code and sub-account per current grant and hospital budgets and activities.
Coordinates and routes purchase requests and tracks status throughout the procurement process.
Works closely with vendors, accounts payable, and purchasing staff on resolving issues.
Assists in set up and clean up for community, group and individual patient care.
Completes travel and training logistics from request to payment/reimbursement.
Schedules and organizes meetings, conferences, and activities.
Updates and maintains financial records and commitment register using past and present data; prepare reports that reflect monthly spending and current balances for the department.
Provides monthly budget status reports for supervisor.
Maintains diabetes education instructor files, including staff licenses/certifications, resumes, competencies, and training records.
Assists Referrals Coordinator in scheduling, checking in and out, and coordinating patient appointments on a daily basis.
Prepares and distributes marketing media that promote Diabetes Education and Clinical Nutrition services.
Participates in team huddles and department meetings to manage and plan effective patient care services Participates in HLC outreach programs.
Assists Community Connectors by providing distribution of food, water and other necessary essentials to community members who are in isolation or quarantine.
Assists Contact Tracing team by performing contact tracing activities for patients testing positive for Covid-19, and conducting negative results calls.
Assists Screener/Greeter at various entry points to ensure appropriate screening for all patients and visitors entering the TCRHCC Campus.
Ensure Proper PPE is always used while on duty.
Face surgical mask is to be worn in all hospital areas.
Proper handwashing is required.
If water is not available use hand sanitizer.
Social distancing will be practiced by department.
Proper PPE is used inside assigned Clinics or Unit.
NIOSH-approved N95 mask filtering face piece respirator or higher, is available, this included eye or face masks shield, gloves, and isolation gown.
Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly.
Complete provided training.
Performs other duties as assigned.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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